Satisfied FramesDirect Customers
FramesDirect.com prides itself on customer service and satisfaction by ensuring top quality prescription eyewear. See what other customers had to say about their
eyeglasses,
sunglasses and
contact lenses
purchases online.
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Marlena C from Sherman Oaks, California, 5/3/2013
Sallye, I received my sunglasses on Friday! I LOVE them. Just wanted to send you a thank you
and to let you know how much I appreciated your excellent customer service. I would
happily order from Framesdirect again because of you. You were so friendly and made
the whole experience such a nice one! They are lucky to have you!
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John M from Arlington, Texas, 5/3/2013
I tried on my shade already and it is perfect for my vision. You have provided exemplary service and I say thanks a million You can count on it I will be back again soon for future orders.
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William Mathis from Boston, Massachusetts, 5/3/2013
I did receive this order. I would like to thank your professionals. These Frames and RX prescription are perfect in every way.
I am totally pleased with this order and I will recommend friends and family to your company.
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Jessie S from Keaau, Hawaii, 5/3/2013
I just wanted to personally thank you for taking care of my order.
Been using them for the last two months, and they're fantastic.
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Michael R from Ellicott City, Maryland, 5/3/2013
I have purchased one pair of glasses and contacts from frames direct in the last couple months. I recently submitted an order for another pair of glasses and was remarkably fortunate to have Susie work with me.
Susie demonstrated exceptional professionalism, customer service, and took the time to make certain the order that I had made was corrected. I ordered frames that were not able to accept my prescription for glasses, Susie sent me an email explaining that in a manner that downplayed the circumstance perfectly, sent me options able to accommodate the lenses, and followed up timely to complete the order just a moment ago.
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