Satisfied FramesDirect Customers
FramesDirect.com prides itself on customer service and satisfaction by ensuring top quality prescription eyewear.
Sungat Altis from Diamondhead, Mississippi
Thank you very much for your excellent service, we like our glasses from you.
I suppose I've had gotten some 3-4 glasses from you in the last 4-5 years, always a good job.
The recent order (Caviar 1513) is very satisfactory, good looks, strength, are all very good, the Rx is done perfectly.
very clear seeing..
Laura Gauci from Los Gatos, California
I actually work in high tech sales here in silicon valley and very much appreciate the note re: service levels, so I am taking the time to respond.
Very good experience at very reasonable prices... and my order was delivered in a timely way.
I will certainly use framesdirect again.
Natasha Jabbar from Tucson, Arizona
I've been purchasing contact lenses from FD for years and I've never had any problems. The service is always great! Fast, reliable and priced very reasonably. I hope that you continue to offer the same quality of products and service.
Gregory Miller from Kalamazoo, Michigan
This is to highly recommend Frames Direct to anyone looking for great quality, great service, great price. I got Maui Jim prescription sunglasses for $125 less than at the big, national eyeglass chain. And I got them a week sooner than I expected. Everything about the experience was A+.
Nancy Vamvakas from Scarborough, Canada
Thank you for your wonderful service.
I will hold onto your e-mail contact information for future purchases.
Terry Hines from Las Cruces, New Mexico
Thank you so much for all your help and consideration during this attempt to purchase the sunglasses. You are an excellent optician/customer service representative.
Lucia Daza from Clearwater, Florida
I had a good experience with my glasses order. I liked it and arrived on time. Thanks
Annette Grasty from San jose, California
I have purchased from several different online and in store retailers for my glasses over the years. As you know...there are many easy online options to choose from. Well, the quality of the glasses from Frames Direct is outstanding. Even my eye doctor was shocked at the quality and asked where I purchased them! Your customer service is pretty great as well. You have a new and satisfied loyal customer. I am saving up for another pair as we speak!
Jeane Sandow from Rio Vista, California
What a great customer outreach you have! Thank you. I certainly will recommend your company and be back myself in the future.
Michael Jackson from Lemoore, California
Just wanted to give a special thanks to Craig Moore Operations Manager and his team at Frames Direct for Taking customer satisfaction and not just hitting a home run but knocking it right out of the park!! It has been a long time since I have seen customer service / customer satisfaction held to such a high degree! I cannot thank you enough and have already started telling everyone I know the kind of great business that Frames Direct is!
Aaron Anderson from Miami, Florida
In Florida it's imperative to have good protection - and honestly, I haven't worn my contacts. once since I got a new well-fitting pair of glasses.
Loralee Helgerson from Davers, Massachusetts
Just received my glasses this morning! Thanks for the upgrade in shipping! They are a perfect fit! Thanks for your service.
Scott Chernick from Providence, Rhode Island
The glasses are awesome! The reason I say this is because usually when I try to save money it usually results with an inferior product! Not in this case!
Wes Herman from Greenwood, Arkansas
I just wanted to thank y'all for a great experience; talk about fast and user friendly! My glasses arrived promptly to my doorstep, looked great out of the box and the prescription was perfect. Thank you so much, I look forward to using your service again!
Isabel Owens from Scottsdale, Arizona
You guys are the bomb.com
Save me lots of money and I can use my FSA card on this item. I can't believe the prices in the stores! I bought prescription on my first pair and now a set of regular shades for my contact days. Plus we are encouraged to use promos and credit to the account. That is pretty cool.
Best site ever to get eyewear.
Jeanne Fleggler from Freehold, New Jersey
I have to say that Marcie is definitely the nicest person I have ever dealt with. Her demeanor was delightful and she was very knowledgeable. She is an asset to your company. I will definitely recommend Frames Direct to others. I will also urge them to ask for Marcie. The pleasure was all mine.
Lucas Prater from Flower Mound, Texas
This was my best online purchase experience.
You were genuinely concerned regarding my purchase and made sure my expectations were going to be met.
Roney Roffe from Sunny Isles Beach, Florida
It is a pleasure doing business with you. I promise you that because of your personal touch to this business and the great job that you are doing I will reefer all my friends and my family to your Company.
Patricia Pike from CAPE TOWN, South Africa
I am very impressed with your company's service.
I will definitely be using Framesdirect in the future.
Steve Spear from Chalfont, Pennsylvania
I just received the pair of bi-focal safety glasses that I ordered from Frames Direct, and I have to say I am EXTREMELY satisfied. They are awesome, as billed, and I can see great.