I would like to follow up with this note to let you know how excellent the customer service I received from Chantel #359... From day one she continued to keep me updated with my order.. I would like to also add that I have the most beautiful pair of glasses I have ever seen.I will definitely order my sunglasses from Frames Direct with my favorite customer service representative Chantel.
Thank you very much for the beautiful frames which arrived today - I am really pleased with them. Thank you for keeping me posted as to their whereabouts as they travelled here to Sydney, Australia. I will certainly recommend your website.
I want to thank you for your incredible service (which is rare these days!) I ordered my frames with Rx lenses 8 days ago, and just received them in the mail. They were wrapped safely, and you even included the D&G glasses case and cleaning wipe... I feel so posh with my designer glasses (that cost me half of what they would in a store).
I am just so impressed, beyond words. I am going to pass your website information to every person I know who has vision issues.
KEEP IT UP!!!