Too often people make the time to complain but not compliment. I had a great experience purchasing my prescription sunglasses (RALPH 4059). I received a call within 20 minutes of placing my order to let me know that the frames I chose were on back order until 7/6/13. This was fine with me and to my surprise I received an email on 6/28/13 letting me know my order was shipped! They arrived today and I could not be more pleased. I admit I was a little apprehensive purchasing prescription sunglasses online but will definitely do it again. I was especially pleased with your selection as I have a small face and have had problems finding sunglasses that actually fit properly. THANK YOU!!!
"I just wanted to thank you for the sunglasses we just received. As you can guess we're from Aussie land. I have been searching everywhere for a pair of Wayfarers with no luck. Found your website and had them in less than 6 days. Always nervous about dealing on the Internet but this was not the scary process we thought. Again, much thanks."
Just a short note to say "thank you" for your very prompt service. I placed an order with Frames Direct on the 13th of April and received my Persol sunglasses on the 17th. Believe you me that is faster than I receive my domestic mail within Australia... I will certainly be doing business with you guys again!