Dear Frames Direct -
My daughter had seen a gorgeous pair of Guess sunglasses in Auckland, NZ that she really wanted me to buy her and put away for Christmas (it's only May!), however they were very expensive, so I happened, very fortunately, upon your website and ordered the same sunglasses for $120 cheaper! They arrived in perfect condition one week later. Amazing service, thank you.
Now I have to figure out how to keep them hidden for another 7 months and hope to goodness that she doesn't change her mind in the meantime!!
Many thanks again.
Received my new glasses and LOVE them! Thank you so much for all your help on this order....The experience with your company has been nothing but 100% positive. Your personal touch and customer service has been top notch and you have a new customer for life! I will spread the news and my experience with all of my co-workers and friends.
"I just wanted to thank you for the sunglasses we just received. As you can guess we're from Aussie land. I have been searching everywhere for a pair of Wayfarers with no luck. Found your website and had them in less than 6 days. Always nervous about dealing on the Internet but this was not the scary process we thought. Again, much thanks."