Dear Frames Direct -
My daughter had seen a gorgeous pair of Guess sunglasses in Auckland, NZ that she really wanted me to buy her and put away for Christmas (it's only May!), however they were very expensive, so I happened, very fortunately, upon your website and ordered the same sunglasses for $120 cheaper! They arrived in perfect condition one week later. Amazing service, thank you.
Now I have to figure out how to keep them hidden for another 7 months and hope to goodness that she doesn't change her mind in the meantime!!
Many thanks again.
I wanted to express my appreciation for the excellent service that I received from Karen. I was happy with my service and then decided to make this purchase of Costa RX sunglasses. After working with Karen I will never purchase glasses from anyone else. I truly hope you realize just how valuable employee that Karen is to the success of your business. Because of people like her in your company FramesDirect.com will only continue to grow and be more successful. I truly hope that you do realize and reward Karen for her excellent customer service and caring about your customers. I will suggest to anyone I know purchasing glasses to purchase from FramesDirect.com
Thank you Karen and I look forward to working with you in the future.
Sallye, I received my sunglasses on Friday! I LOVE them. Just wanted to send you a thank you
and to let you know how much I appreciated your excellent customer service. I would
happily order from Framesdirect again because of you. You were so friendly and made
the whole experience such a nice one! They are lucky to have you!