I would like to take some time here and thank your company. I have never in my life had such a wonderful experience ordering a product online. She called to inform me that the Maui Jim sunglasses I had ordered are shipped to you direct from the manufacturer, and that Next Day Air is only after you receive them. She just wanted to make sure I understood I would not receive them tomorrow or the next day. I had in fact not paid attention while ordering, and thanked her for taking time to let me know. Not only did I get a great deal on the sunglasses, I saved on shipping that I did not really need. I never have received such good customer service. I can assure you that you have a customer for life now. I will be sure to let everyone I know that needs to make this kind of purchase to definitely use FramesDirect.com. Again, THANK YOU!
I got the sunglasses!They’re terrific—thank you very much for being so kind about keeping me up to date on their status.You guys are great to do business with—I’ll be back many times.
Letting you know we have received the sunglasses and we both very please with the goods, your impeccable service and delivery time. After having bad experiences with another online company, this is totally opposite and Framdirect lives up to the reputation.
Thanks again and looking forward to deal with you in the future.