4+++ is the rating for my experience. I spoke with two different representatives, Alan E. and Mattie. As a "newbie" to ordering prescription glasses online, I needed help. They were both very helpful and patient. The schematic of my frame choice was as I ordered; but, the lens shape wasn't. As a beginner, I didn't understand that the illustration wouldn't reflect my choice. I was reluctant to check out without verbal confirmation. Thank you for having such capable staff for your customers. I'm looking forward to receiving my order!
I just received the pair of bi-focal safety glasses that I ordered from Frames Direct, and I have to say I am EXTREMELY satisfied. They are awesome, as billed, and I can see great.
received frames - excellent service, prompt shipment/receipt and great price....