I just wanted to say thanks for your excellent customer service. You were knowledgeable, pleasant and helpful. Commendable qualities for a customer service representative. I will for sure to buy from you again in the future.
If you have a customer survey please send it to me to complete. I just want to express how an order that seemed to go wrong was taken care of with more than exceptional customer service. You exceeded my expectations with great follow up and I feel that Framesdirect.com takes pride in their service and has a great appreciation for their customers. I will absolutely recommend Framesdirect.com and visit your store before shopping at any other eye store. Actually I already sent an inquiry regarding Oakley Juan Pablo Montoya GASCAN sunglasses.
Now I'll only hope that the post office gets the package to me before I leave. :)
Hi, I just wanted to say you did a great job shipping my sunglasses I just received today! They were in EXCELLENT CONDITION and I would DEFINITELY order from your company again! Great Job!