I wanted to express my appreciation for the excellent service that I received from Karen. I was happy with my service and then decided to make this purchase of Costa RX sunglasses. After working with Karen I will never purchase glasses from anyone else. I truly hope you realize just how valuable employee that Karen is to the success of your business. Because of people like her in your company FramesDirect.com will only continue to grow and be more successful. I truly hope that you do realize and reward Karen for her excellent customer service and caring about your customers. I will suggest to anyone I know purchasing glasses to purchase from FramesDirect.com
Thank you Karen and I look forward to working with you in the future.
I really appreciate your quick response to all my questions. It's excellent customer service
I just wanted to let you know that I placed an order and had a picture perfect experience! The sunglasses were at a great cost, and the order form was very easy to complete. They were unfortunately on back order, but I was notified by both phone and e-mail with the opportunity to keep the order or cancel. Then I was told they were due to arrive in 3 weeks, but they came in 1 1/2. I just wanted to let you know what a wonderful experience it was doing business with you and I will recommend you to anyone I know.