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International Customers

For Our International Customers

Welcome to! We Ship to 140 Countries.

Добро пожаловать * Bienvenue * Willkommen * वेलकम * Víejte * Bienvenido * خوش آمدید * Benevenuto * 欢迎 * Καλώς Ορίσατε * ترحيب * Welkom * ようこそ * Bem-vindo * Witajcie * Hoşgeldiniz

At we appreciate our international customers, and will do our best to make sure you are delighted with your order, no matter where you are. To make your transaction as smooth as possible, please take a moment to read through this important information...

International Shipping

  • We ship products worldwide. Free shipping does not apply to international orders.

  • Get an estimate of the shipping costs for your order here. If you do not see your country listed in the International Shipping Rates drop-down menu, then we do not ship to your location at this time due to trade restrictions

  • Oakley and Maui Jim will not allow us to export their products internationally. Wiley X and Adidas will not permit us to ship their products to European addresses.

  • Find more information on international shipping here.

Taxes and Duties

  • The taxes and duties imposed by individual countries outside the United States are not included in the sale price. The customer is responsible for paying all duties and taxes associated with international shipping.

  • Not all countries impose taxes and duties on eyeglasses, sunglasses, prescription eyeglasses, prescription sunglasses and contact lenses--but many do. The rates will vary per country. Get more info here.

  • If you're using International Express, once your parcel has shipped, Landmark Global will contact you via email to collect Taxes and Duties. You can pay electronically before delivery. Once paid, your parcel will be handed to your local courier for delivery.

Returns and Exchanges

  • Before you return an item please call our Customer Service Department at +1 512 402 8557 and dial Option 3 (our hours are Monday - Thursday: 8:00am - 7:00pm CST, Friday: 8:00am - 6:00pm CST, Saturday: 8:00am - 5:00pm CST) or email us at

  • Once you have contacted our Customer Service Department, please visit our Easy Returns and Exchanges for more information on how to return an item.

Send Us An Email
Our Certified Opticians are available to help you find your perfect eyewear, confirm your prescription, and answer any other questions you may have. Please complete our contact us form.
Call Us
International Customers Call +1 512 402 8557
Monday–Thursday: 8:00 a.m. – 7:00 p.m.
Friday: 8:00 am–6:00 pm
Saturday: 8:00 am–5:00 pm
Times displayed in Central Time (UTC-6)