100% Accuracy
Guaranteed Accurate Eyewear
Accuracy Guarantee from the Founders
We go to great lengths to ensure all orders and prescriptions are
filled accurately and correctly in a timely manner.
FramesDirect.com has been recognized for outstanding customer service and
satisfaction and is fast becoming the global prescription eyewear experts
for eyeglasses, contact
lenses and sunglasses online.
Every eyewear and prescription order goes through a 6-step checking
process before it is shipped to you, the customer. If for any reason
you receive the incorrect product, please contact our
Customer Service immediately at
1-800-248-9427.
FramesDirect.com ships eyewear, prescription eyeglasses, sunglasses
and contact lenses worldwide. All products shipped are guaranteed
authentic name brands and quality. Our pricing policy is extremely
fair and is designed to provide you real savings on all your purchases.
For this reason, and to provide you with maximum savings, we have a
one-time exchange only policy. For more information please see our
return policy.
Every purchase from FramesDirect.com comes with our
personal accuracy guarantee. FramesDirect
carefully oversees that your eyeglass prescriptions are filled with the
finest quality lenses and checked for 100% accuracy using our
digital lens technology.
Your satisfaction is very important to us, and we thank you for your business and
your support.
Dr. Dhavid Cooper and Dr. Guy Hodgson
Founders & Eyewear Specialists
FramesDirect.com
Online Since 1996
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