Using Vision Insurance, FSA, and HSA accounts at FramesDirect.com

How to Use Vision Insurance at FramesDirect.com

If you have vision insurance, you can submit your FramesDirect.com eyewear or contact lens purchase for reimbursement in three easy steps:

Complete the Reimbursement Form for your insurance provider.
Attach your itemized FramesDirect.com order receipt or invoice (which will be emailed to you).
Submit the receipt and reimbursement form to your vision insurance company.

We've included forms for the most common insurance providers below and a blank form for other providers. If you do not see your insurance provider listed, use the Generic Reimbursement Form to submit your claim.

Using Flexible Spending & Health Savings Accounts (FSA/HSA) for Eyewear

Did you know you can use your flexible spending accounts (FSA) or health savings accounts (HSA) dollars to purchase eyeglasses, contact lenses, and prescription sunglasses? These funds are eligible for prescription eyewear, even if you don’t have vision insurance. And if you use your flex spending or HSA debit card, you can skip the hassle of submitting a reimbursement form to your insurance provider.

Claim Forms by Insurance Provider

Click on your insurance provider below for details on how to submit your insurance claim form and to learn about any provider limitations.

VSP

Generic
Reimbursement Form
(PDF)

You can get your FramesDirect.com purchase reimbursed by Advantica if out-of-network benefits are included in your plan. You can learn more about your benefits by calling 1-866-425-2323.

Download Reimbursement Form

Submit your completed reimbursement form and itemized FramesDirect.com receipt to:

Advantica
Attn: Claims Department
PO Box 8510
St. Louis, MO 63126
Fax: 314-849-4830 or 800-501-8432
Vision Customer Service: 866-425-2323

NOTE: You must submit your out-of-network reimbursement request within one year from the date of purchase.

You can get your FramesDirect.com purchase reimbursed by Blue Cross Blue Shield if out-of-network benefits are included in your plan. You can review your benefits here or by calling 1-888-550-2583.

Download Reimbursement Form

Submit your completed reimbursement form and itemized FramesDirect.com receipt to:

FEP Blue Vision
PO Box 2010
Latham, NY 12110-2010
Fax: 314-849-4830 or 800-501-8432
Vision Customer Service: 866-425-2323

NOTE: You must submit your reimbursement request by December 31 of the year following the year of purchase.

You can get your FramesDirect.com purchase reimbursed by Davis Vision if out-of-network benefits are included in your plan. You can review your benefits here or by calling 1-800-999-5431.

Download Reimbursement Form

Submit your completed reimbursement form and itemized FramesDirect.com receipt to:

Vision Care Processing Unit
PO Box 1525
Latham, NY 12110

NOTE: Your out-of-network reimbursement form must be submitted within 180 days from the date of purchase.

You can get your FramesDirect.com purchase reimbursed by EyeMed if out-of-network benefits are included in your plan. You can review your benefits here or by calling 1-866-9EyeMed (939-3633)

Download Reimbursement Form

Submit your completed reimbursement form and itemized FramesDirect.com receipt to:

EyeMed Vision Care
Attn: OON Claims
PO Box 8504
Mason, OH 45040-7111

NOTE: You must submit your out-of-network reimbursement request within one year from the date of purchase.

You can get your FramesDirect.com purchase reimbursed by Humana Vision if out-of-network benefits are included in your plan. You can review your benefits here or by calling 1-866-537-0229.

Download Reimbursement Form

Submit your completed reimbursement form and itemized FramesDirect.com receipt to:

Humana Vision Care Plan
Attn: OON Claims
PO Box 14311
Lexington, KY 40512-4311

NOTE: You must submit your out-of-network reimbursement request within one year from the date of purchase.

You can get your FramesDirect.com purchase reimbursed by UHC Vision if out-of-network benefits are included in your plan. You can review your benefits here or by calling 1-800-638-3120.

Download Reimbursement Form

Submit your completed reimbursement form and itemized FramesDirect.com receipt to:

UnitedHealthcare Vision
ATTN: Claims Department
P.O. Box 30978
Salt Lake City, UT 84130
Fax: (248) 733-6060

NOTE: Receipts must be submitted together at the same time for services and materials purchased (even if purchased on different dates) to receive reimbursement. You will receive a one-time reimbursement based on your service frequency in your employer's vision care plan.

You can get your FramesDirect.com purchase reimbursed by Spectera if out-of-network benefits are included in your plan. You can review your benefits here.

Download Reimbursement Form

Submit your reimbursement request and itemized FramesDirect.com receipt to:

Spectera Claims Department
PO Box 30978
Salt Lake City, UT 84130
Fax: 248-733-6060
Customer Service: 800-638-3120

NOTE: You must submit your out-of-network reimbursement request with your itemized receipt and the following information: Subscriber's name and address, the patient's name and date of birth, and the subscriber's unique identification number. This number can be found on your membership card, on the Spectera website, or by calling 1-800-638-3120. For convenience, you can complete our blank out-of-network reimbursement form.

You can get your FramesDirect.com purchase reimbursed by Superior Vision if out-of-network benefits are included in your plan. You can review your benefits here or by calling 1-800-507-3800.

You will need to contact Superior Vision Customer service at 1-800-507-3800 to obtain an authorization number prior to using your out-of-network benefits. After obtaining out-of-network services, you will need to file a claim form as well as an itemized receipt.

Download Reimbursement Form

Submit your completed reimbursement form and itemized FramesDirect.com receipt to:

Superior Vision Services
Attn: Claims Processing
PO Box 967
Rancho Cordova, CA 95741
Fax: 916-852-2277

You can get your FramesDirect.com purchase reimbursed by Vision Benefits of America if out-of-network benefits are included in your plan. You can learn more about your benefits by calling 1-800-432-4966.

Download Reimbursement Form

Submit your completed reimbursement form and itemized FramesDirect.com receipt to:

Vision Benefits of America
300 Weyman Plaza, Suite 400
Pittsburg, PA 15236-1588

NOTE: You must submit your out-of-network reimbursement request within 90 days from the date of purchase.

You can get your FramesDirect.com purchase reimbursed by VSP if out-of-network benefits are included in your plan. You can review your benefits here or by calling 1-800-877-7195.

Download Reimbursement Form

Submit your completed reimbursement form and itemized FramesDirect.com receipt to:

Vision Service Plan
Attention: Claims Services
PO Box 385018
Birmingham, AL 35238-5018

NOTE: You must submit your out-of-network reimbursement request within one year from the date of purchase.

You can get your FramesDirect.com purchase reimbursed by NVA if out-of-network benefits are included in your plan. You can review your benefits here or by calling 1-800-672-7723.

Download Reimbursement Form

Submit your completed reimbursement form and itemized FramesDirect.com receipt to:

National Vision Administrators (NVA)
Attention: Claims Department
PO Box 2187
Clifton, NJ 07015

Submit your claim form with your receipts to:
e-mail: visionclaims@e-nva.com
FAX: (973) 574-2430

NOTE: You must submit your out-of-network reimbursement request within one year from the date of purchase.

Insurance Questions?

Call one of our certified opticians at 800-248-9427 for more information about using your insurance benefits or FSA/HSA on your FramesDirect.com purchase!