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Customer Service

Customer satisfaction is our top priority. As the leading Eyewear online retailer, we want to make sure that every transaction results in a pleasant, convenient and successful shopping experience. We guarantee 100% accuracy on all prescriptions or we will remake them at no charge. If you have any questions regarding exchanges, returns or our 12 month warranty, please click on the links below.

Send Us An Email
Our Certified Opticians are available to help you find your perfect eyewear, confirm your prescription, and answer any other questions you may have. Please complete our contact us form.
Call Us
1-800-248-9427
International Customers Call +1 512 402 8557
Monday–Thursday: 8:00 a.m. – 7:00 p.m.
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Friday: 8:00 am–6:00 pm
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Saturday: 8:00 am–5:00 pm
Times displayed in Central Time (UTC-6)