Like so many other businesses, we at FramesDirect.com have prioritized the health and safety of our staff and customers. Rest assured we remain open for business—you can still shop our website for all your eyewear needs. And our trained opticians are still available, working to assist you with any questions you may have.
While we continue to process orders as normal, please understand you may experience a delay in receiving your order, as many of our products may be on a modified production schedule—we truly appreciate your patience, and apologize if your order is delayed.
We know your vision is essential and we’re here to help. Questions? Talk to a trained optician from the safety and comfort of your home. Use our online form to contact us and one of our opticians will typically get back to you within 2 business days. If you need a faster response, call us toll-free at 1-800-248-9427 (international, +1 512 402 8557). We’re standing by to help. Hours of Operation: Monday-Thursday: 8:00am - 7:00pm, Friday: 8:00am - 6:00pm, Saturday: 8:00am - 5:00pm.
Now more than ever, keeping your eyewear clean is imperative for your health and safety. Learn how to clean and disinfect your eyeglasses, and find answers to frequently asked questions about the COVID-19 virus and your eye health.
If your lifestyle suddenly involves more screen time than before, consider adding a blue light filter to your eyeglass lenses. This premium coating blocks harmful blue light emitted from digital screens. Not sure? Contact one of our trained opticians to learn more about BlueReflect™ technology available in single vision, progressive, or non-prescription lenses.