Our simplified ordering process and 30 Day Lens Guarantee make easy work of adding prescription lenses to your frames. Our expert opticians understand the importance of accuracy and quality in prescription lenses and are focused on meeting your eyewear needs. From single vision to progressive lenses, we have you covered.
With our 3-step ordering process, choosing the right lenses for your designer frames is easy.
That's it! The helpful videos below will empower you to make the most informed decisions about your eyeglass lens purchase.
Our opticians will call you to verify your prescription before the lab starts working on your order. If you don't understand your prescription or it isn't available, not to worry! You can send us the prescription or request that we contact your doctor/optician. We're happy to help!
Each lens must undergo a rigorous 6-step quality assurance process and verification using innovative digital lens technology. This ensures total accuracy and lenses that are free of scratches, distortions and defects. We provide scratch-resistant coating with every prescription at no charge.
We guarantee the accuracy of your lenses. If your prescription lenses are not 100% accurate, call us within 30 days of receiving your items and we will replace the lenses free of charge. Call our Customer Service Department at 1-800-248-9427.
Frames cannot be exchanged under the lens guarantee. Replaced lenses must be the same lens type, material, and options as originally ordered.
And if your doctor makes any changes to your prescription within 30 days of you receiving your order, we will make new lenses for your same frames for free. If your doctor changes your prescription 31-90 days after receiving your order, we will remake your lenses at 50% of the retail cost.
Our prescription lenses are also covered by a 12-month manufacturer's warranty. The warranty for lenses covers manufacturing defects such as peeling coatings but not damage induced by the wearer such as abuse from rough handling, incorrect cleaning, etc. Free scratch-resistant coating is not included in the warranty.
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