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Sunglasses Customer Testimonials

Alex O / Bristol, United Kingdom

I took a bit of a stab with an overseas company to order my sunnies and I have to say, it was one of the best shopping experiences I've had for a long time. The price was superb and the delivery swift considering it was all the way from the US to England - tracking was constantly updated from doorstep to doorstep so was able to follow the parcel at every step, absolutely cannot fault the overall service and the glasses are fantastic - Already recommended to friends and will definitely be using you again. Many thanks

Erika H / Lancaster, Texas

I just wanted to take my hats off for the outstanding customer service that I received after I placed my order. I received an email immediately and more there after regarding the progress of my order. I placed my order on 8/26 and I received my order via USPS on 8/29. I was very pleased with the packaging and also my product. I also received a $20 credit which I wasn't expecting at all. I am very pleased and I will definitely order again and I will spread the word to others that need any type of glasses to give you all a try. They will not be disappointed. Thanks for the fast response to my order and great service all the way around!

Alisa O / Germantown, Maryland

Thank you! If you have a customer survey please send it to me to complete. I just want to express how an order that seemed to go wrong was taken care of with more than exceptional customer service. You exceeded my expectations with great follow up and I feel that Framesdirect.com takes pride in their service and has a great appreciation for their customers. I will absolutely recommend Framesdirect.com and visit your store before shopping at any other eye store. Actually I already sent an inquiry regarding Oakley Juan Pablo Montoya GASCAN sunglasses. Now I'll only hope that the post office gets the package to me before I leave. :) Thanks again, Alisa

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