Prada PR 18OV
Eyeglasses

Excellent customer service to guide you through the process. Delivery was on schedule. Wonderful selection and prices. I will definitely order again for a 2nd pair or sun glasses. Easy to do business with, prompt service.. would highly recommend to others.

Love my new Prada glasses! I had to wait a while to receive but they were well worth the wait! The frames were on backorder, but I was impressed with the level of follow up throughout the process; offering the opportunity to pick an alternate frame, to periodic updates on the status of the order.

I wish I would have seen these two reviews before I originally purchased mine at LensCrafters (a ridiculous company, shame on me). I just lost my metal piece and my glasses were sliding. So I go in to the company named above. He was helpful but he had to form my glasses in a way that has actually messed up the positioning of my prescription with my direct sight of vision. So my left eye feels strained and yesterday I had a bad headache because of the fact. I thought because these are name brand then they would be made with quality... especially since I did pay more than the price advertised on this website, but they weren't quality at all, so sad. I haven't even had them 6 months.

I had a very positive experience buying glasses from FramesDirect.com. I submitted my order and realized that I had a typo in my address, so I called customer support and was immediately connected with a very helpful representative who resolved the issue and even let me know that I was missing a piece of information that was required to complete my order (Pupillary Distance). Mikki sent over simple instructions on how to submit that information and gave me the email address I needed to send it to. I had a question later in the process about shipping and Mikki responded immediately. I received outstanding customer service as well as a fabulous pair of glasses. I will definitely be using FramesDirect.com to fulfill my future glasses purchasing needs.

I have purchased 2 pairs of these glasses and both have lost the metal piece on the side. When this happens, the glasses no longer fit and slide down the nose! Not recommended due to poor quality.